Heather McDermott
Senior Director of Learning Innovation and Organizational Design
Heather McDermott, a master trainer and a leader in organizational design for culture, is the Senior Director of Learning Innovation. Heather has over 23 years of experience in government leadership, including work with local law enforcement, public officials, and leadership learning and development. Heather is skilled at facilitating and strategizing with teams to design and develop their organizational culture for success. Heather believes in using human-centered design strategies to create psychological safety and prioritize steps for the evolution of organizational culture. Heather is passionate about strategy and organizational leadership, as shown in her extensive training in leadership, design, and coaching.
Heather has her BA in Communication, her Juris Doctorate, and is certified in coaching and human-centered design, but most importantly, Heather has years of real-world experience exploring ‘what makes us as individuals tick, and organizations click’.