Participation Options

Can I schedule a class that is dedicated to just my team or organization?

Absolutely! You can schedule a dedicated class just for your team or organization. Simply fill out our interest form, and a regional director will follow up to coordinate the details.

How can I go beyond my class experience and embed the skills into my organization and community?

We would love to help you take what you have learned even further. Whether you are hoping to bring these skills into your workplace or share them with your community, we offer partnership opportunities designed to support lasting impact. Please fill out this interest form to connect with a regional director who can guide you through next steps.

May I take the class with a spouse, partner, or close family member?

We highly recommend taking your class separately from a spouse, partner, or close family member as it interferes with the class dynamics. We also want you to engage with the content and experience as freely as possible.

Registration and Class Logistics

How do I change my registration status?

To change your registration status, whether transferring to a different class or withdrawing, please email logistics@chapmancommunities.org or contact the logistics team member listed on the registration page.

What happens if I have to miss part of class?

We ask that you attend each day in full, as the modules build on one another and are designed to be experienced as a cohort. Missing any part can interrupt the flow of learning and the shared reflection that makes the experience so meaningful, and will require you to join a future class to complete the training.

What do I need to bring each day?

The details for each class vary. You will receive a welcome email and a final details email that explains what elements are required for class attendance. If you have any questions upon receipt of those emails, please don’t hesitate to contact us.

What if I have special accommodation requirements?

We want all participants to be able to participate in class as fully as possible. We will do what we can to accommodate accessibility requests. Please contact us directly so we may discuss your needs.

Class Completion and Recognition

Do I get professional development credits for this class?

It depends on the organization awarding the credits. Upon completing the post-class survey, you’ll receive a certificate (available upon request) that states you have successfully “completed the Our Community Listens Communication Skills 3-day, 24-hour intensive class.” This is often sufficient for most professional development requirements. While we also offer a virtual badge, it doesn’t include credit details. Additionally, Our Community Listens qualifies for 18 SHRM recertification credits. To receive these credits, please contact logistics@chapmancommunities.org or the logistics team member working with your class.

How do I get my badge?

A certificate of completion and digital class badge are available to you after you complete the class evaluation. Email us if you’d like a certificate; badges will be issued in batches after the initial survey response period. Moreover, if you need anything else as you begin this continuous learning journey – support, discussion, or a chance to celebrate something awesome that has happened – please reply to the post-class email to reach your logistics specialist.

Availability and Retaking

I don’t see anything in my area. When will there be another?

We are happy that you are interested in attending an offering in your area! We are always looking to grow communities and expand connections. Please sign up for our newsletter to receive news about new classes in your area.

It’s been a while. May I retake the class?

Rather than retake the class, we encourage you to engage with our many continuous learning supports. Available to you is our CFCC Leads! App and a variety of resources to help you dive back into the skills you learned in Our Community Listens.